Frequently Asked Questions
Find answers to common questions about our services and policies.
General Questions
I specialize in web development, focusing on creating responsive and user-friendly websites using modern technologies like React, TypeScript, and Node.js.
Project timelines vary depending on complexity and scope. A simple website might take 2-4 weeks, while more complex applications can take 2-3 months or more.
Yes, I provide ongoing maintenance and support services to ensure your website stays up-to-date and performs optimally.
You can reach out through the contact form on this website or send me an email. We'll schedule a consultation to discuss your requirements and goals.
My design process begins with understanding your needs through consultation, followed by wireframing and prototyping. Once we agree on a direction, I develop the website with regular check-ins to ensure it meets your expectations.
I work with clients across various industries including tech startups, creative professionals, small businesses, e-commerce, and non-profit organizations. Each project is tailored to meet the specific needs of the industry it serves.
I primarily work with React, TypeScript, Next.js, Gatsby, Node.js, and GraphQL. For styling, I use Styled Components, Tailwind CSS, and SCSS. My tech stack is continuously evolving to incorporate best practices and emerging technologies.
Yes, SEO best practices are integrated into every project I work on. This includes semantic HTML, optimized meta tags, responsive design, image optimisation, and structured data where appropriate. I can also provide more comprehensive SEO services as needed.
After launch, I provide a handover document with instructions for managing your site. I offer optional maintenance packages that include regular updates, performance monitoring, content updates, and technical support to keep your site secure and functioning optimally.
My project quotes typically include two rounds of revisions. This gives you the opportunity to review the work and request changes before finalization. Additional revision rounds can be arranged at an hourly rate.
While I don't directly host websites, I can recommend reliable hosting providers based on your specific needs and budget. I can also handle the setup process to ensure your website is properly configured on your chosen hosting platform.
Accessibility is a core consideration in all my projects. I adhere to WCAG guidelines, implement semantic HTML, ensure proper color contrast, provide alternative text for images, and test with screen readers to make websites usable for people with various disabilities.
Restaurant Questions
It’s a simple, modern website made just for your restaurant, with direct ordering, menu updates, and local support. No apps, no confusing systems — just an easy way for customers to order from you directly.
Customers order straight through your website. You get the order instantly, you keep more of the money, and you’re less reliant on delivery apps and their commissions.
No — many restaurants use this as a way to reduce their reliance on delivery apps. You can keep them if you want, but this gives your customers a cheaper, direct option.
Not at all. I handle everything for you — design, setup, menu, photos, ordering system and updates. You don’t need to be tech-savvy.
Yes. Menu updates are included. Just send me a message and I’ll update prices, dishes, photos or allergy information.
Very fast. It loads instantly on mobile, which helps customers order quickly and trust your site.
Yes — the website is mobile-first. Most customers will use their phone, so everything is built to be quick and easy to tap through.
No long contracts. You can stay month-to-month. I want you to stay because you like the service, not because you’re locked in.
Early bird restaurants pay £75/month plus a small 5% commission on orders. This is much cheaper than delivery apps, and you keep more of your earnings. Prices will increase in the future, but early customers keep this lower rate for as long as they stay.
No, not required — but good photos help a lot. If you have some, great. If not, I can help guide you on how to take simple, clean photos with your phone.
Yes — I’m local to South London and can visit to help with setup, menu planning or showing you how everything works.
That’s completely fine — this service is built for people who don’t have time or headspace for tech. I handle everything and explain it simply.
Yes — I offer a free Website Preview. I’ll mock up a version of your site so you can see how it could look before deciding anything.
Most restaurant sites are ready in 1–2 weeks, depending on how quickly you send the menu and details.
Yes — unlimited support is included in your monthly plan. Message me any time you need help or changes.
Pricing Questions
Basic SEO (Search Engine Optimisation) is included in all my packages and involves optimizing your website to rank higher in search engine results. This includes proper meta tags, semantic HTML structure, site speed optimisation, mobile-friendliness, and basic keyword implementation. Good SEO helps potential customers find your business online, increasing your visibility and driving more organic traffic to your website.
Responsive design means your website will automatically adapt to different screen sizes and devices, providing an optimal viewing experience for users on desktops, tablets, and smartphones. My Basic plan includes mobile-friendly design, while Standard and Advanced plans feature fully responsive designs optimized for all devices, ensuring your site looks great and functions well regardless of how visitors access it.
Yes, e-commerce functionality is available in the Advanced plan. This includes product listings, shopping cart functionality, secure payment gateways, inventory management, and order processing capabilities. If you need e-commerce features but are interested in a different plan, we can discuss custom solutions to meet your specific business needs.
Project timelines vary based on the package you choose and the complexity of your requirements. The Basic plan typically takes 1-2 weeks, the Standard plan takes 2-3 weeks, and the Advanced plan may take 4-8 weeks. These timelines can be adjusted based on project scope and your availability for feedback and content provision.
Design revisions are opportunities for you to request changes to the design after initial concepts are presented. The Basic plan includes 1 round of revisions, the Standard plan includes 2 rounds, and the Advanced plan includes 3 rounds. Additional revision rounds can be arranged at an hourly rate if needed.
For most projects, I require a 50% deposit upfront to begin work, with the remaining balance due upon project completion. For larger projects, we can arrange a payment schedule with milestones. I accept payments via bank transfer.
Yes, you can upgrade your package at any time as your business needs evolve. We can discuss the additional features you need and create a custom upgrade plan that builds on your existing website.
I offer various maintenance plans that include regular updates, performance monitoring, content updates, and technical support. The level of support depends on your chosen maintenance plan plan, with options for monthly or quarterly maintenance packages.
No, I believe in transparent pricing. Your quote includes all the services mentioned in your package. The only additional costs might be third-party services like domain registration, hosting, premium plugins, or stock photos if required for your project.
CMS (Content Management System) integration, available in the Advanced plan, allows you to easily update your website content without coding knowledge. It's ideal for businesses that frequently update their content, blog posts, or product listings. With a CMS, you can manage your website through a user-friendly dashboard, saving time and reducing dependence on developers for simple content changes.
Getting started is easy! Simply choose a package that suits your needs and contact me through the contact form or email. We'll schedule an initial consultation to discuss your project requirements in detail and create a custom proposal.